• Illuni Co., Ltd. ('the Company') complies with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other relevant laws to protect users' personal information and rights. The following privacy policy is established and disclosed to ensure transparency. This policy applies to all users of the MoiiMe service.

1. Purpose of Collecting and Using Personal Information

MoiiMe collects the minimum amount of personal information from users and uses it for the following clear purposes.

The company does not use personal information for purposes other than those specified without the user's consent and complies with relevant laws and regulations.

1. Providing 3D Avatar and Conversation Services
   • The service supports users to freely converse and interact with the 3D AI characters they create.
   • The content entered by users (text, images, audio, etc.) is analyzed by AI to provide appropriate responses and deliver customized digital content and services.
   • Personal information is used for user identification, account management, character customization, and digital item purchase and management within the service.
2. User Protection and Report/Block Management
   • The platform operates a user reporting and blocking feature to maintain a safe environment.
   • The company records and reviews reported content and user data to prevent inappropriate content and negative interactions between users.
   • Users can view and unblock characters in the settings menu.
3. Improving AI Algorithms and Services
   • To enhance the performance of the AI conversation model, the company may analyze user-character conversation data and service usage records.
   • The company utilizes error logs, user feedback, and survey data to continuously improve service stability and user experience.
   • If users do not consent, the company will not use data for AI training or service improvement.
4. Member Management and Legal Compliance
   • The company performs identity verification procedures for user authentication and account protection.
   • Important notices related to membership and service usage are delivered to users.
   • In order to comply with legal obligations, personal information may be provided to relevant authorities when necessary.
5. Development of New Services and Marketing Utilization (User Opt-in Consent)
   • Personal information is used as basic material for the development of new services and features based on 3D avatars.
   • Customized services, advertisements, and promotions are provided according to user characteristics.
   • Event and promotion participation opportunities are provided, and service usage statistics are analyzed.
   • Users can opt out of marketing use at any time, and opting out will not affect their service usage.
6. Providing a Safe Service Environment
   • The company detects abnormal service usage (e.g., malicious users) and security threats.
   • Security monitoring is performed to enhance service stability and prevent unauthorized access.
7. Data Minimization and User Consent Process
   • MoiiMe collects only the minimum necessary personal information for service operation.
   • Users can withdraw consent for data collection and usage through the settings, and once withdrawn, the data will no longer be used.
   • How to withdraw consent for personal information usage:
     • Settings → Personal Information Management → Withdraw consent for data collection
     • Direct withdrawal request through customer support
8. Compliance with Global Data Protection Laws
   • The company complies with major data protection laws in various countries, such as GDPR (Europe), CCPA (California), PIPL (China), regarding personal information protection and data processing.
   • Users can request personal information protection based on the laws of their country of residence, and related requests will be processed through customer support.

2. Items of Personal Information Collected and Collection Methods

A. Items of Personal Information Collected

📌 Mandatory Collection Information (Information necessary for service use)

• Account Information: Email, nickname, password
• Device Information: Device model, operating system (OS), advertising ID, IP address